Privacy Policy

Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect:

• Name and contact information (email, phone, address)
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Send you newsletters and updates (with your consent)
• Improve our website and customer experience
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• With service providers who help us operate our business (shipping, payment processing)
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Request data portability

To exercise these rights, please contact us at privacy@lunavibras.com.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.